In this policy, "Anvaya", "we" and "us" refer to Anvaya Wellness LLP, which operates the clinic at Aundh, Pune and the website anvayaspine.com. This policy explains what information we collect through this website, why, and the choices you have. We have written it in plain language, because that is how we intend to treat your information.
We do not use analytics trackers, advertising pixels, or cookies for tracking on this website. The health concern you select in a booking is treated as sensitive information and used only for the purpose below.
No account creation, no passwords, no payment details, no location tracking, no advertising identifiers, no behavioural profiling. If a page on this website ever asks you for payment information, close it and write to us — it is not ours.
You provide information on this website only by typing it into a form and pressing submit — that action is your consent for the specific purpose stated beside the form. We will not use it for anything else without asking you first.
Solely to schedule and confirm your assessment, to respond to your enquiry, and to contact you about the Founding Fifty if you registered interest. We do not sell, rent, or trade your information, and we do not use it for third-party advertising.
Form submissions are processed by Netlify (our website host) and delivered to our clinic email, which runs on Google Workspace. Both providers maintain their own industry-standard security practices. This website is served over HTTPS.
Booking and enquiry details are retained for as long as needed to provide and follow up on the service you requested, and thereafter as required by applicable law for clinical and business records.
In line with India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or erasure of the personal information you have shared through this website, and you may withdraw consent for further contact at any time. Write to contact@anvayaspine.com — this address also serves as our grievance contact, and we aim to respond within 7 working days.
The website is served exclusively over HTTPS with strict transport security. Form submissions travel encrypted to our hosting provider and onward to our clinic email. Access to that inbox is limited to the clinic's authorised team. We review who has access as the team grows.
If you register for the Founding Fifty or make a booking, we may contact you about that request. We do not add you to newsletters or promotional lists without separately asking, and any such message will always include a way to opt out.
This website is intended for adults. Bookings concerning minors should be made by a parent or guardian.
If this policy changes, the revised version will be posted on this page with an updated effective date.
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